1.
Hajheidary M, Safavi B, Khezri M, Jalalian K. Customer- and Employee-Related Variables Affecting Customer Retention: A Study of Eghtesad Novin Bank Branches in Tehran. BMF OPEN. Published online September 1, 2027:1-20. Accessed October 30, 2026. https://bmfopen.com/index.php/bmfopen/article/view/663